IT personnel are very familiar with computer rooms, data centers, call centers and network operations centers (NOCs). However, typically only a few IT personnel are charged with the responsibility of actually selecting or assessing such a facility. This may become necessary due to company growth, acquisition of another company or to ensure that a provider’s facility is adequate to provide services to their customers. Following a thoughtful approach to performing a site assessment will minimize the risks of having mission-critical systems operate out of a sub-standard facility. In order to perform a thorough, quality assessment of a technical facility, there are a few key things to consider:
1. Prepare for Site Visits
A comprehensive PMO Framework is critical to guide a project successfully through its lifecycle, from beginning to end. A PMO Framework we have used with clients has 4 project phases: Concept, Initiation, Delivery and Close.
Having a clear project methodology, processes, and tools and templates enable project managers to guide their teams through the project phases. An easy and frequently used PM tool is their Checklist. They can refer to this tool many times during the day to make sure they are doing all the critical work needed during the project phase in which they find themselves.
Key project activities during the first phase of a project, Concept Phase, are listed in our Project Management Checklist below.
Although the Concept Phase involves a lot of work, it is worth spending the time and effort and is critical to setting your project up for success.
Are there any other activities you recommend in the first phase of a project?
Key IT projects fail more often then they succeed. The top factors of project failure relate to leadership, project vision, organizational communication, distrust of change, and feelings of non-involvement. In short, people issues. Organizational Change Management (OCM) is a critical success factor for large enterprise-wide initiatives. OCM is a framework to manage the effect and perception of changes brought about by the initiative to organizational roles and responsibilities. In other words, OCM address the human side of change.
Organizational Change Management has to be managed as effectively as the project itself. We prescribe a dedicated change team for critical projects that have high impact. The change team should ideally include the following roles:
OCM for a project must be fully integrated into the overall project governance so that project managers can take appropriate action regardless of whether issues are related to the deployment of technology or to ensuring employees are aware of and supporting the change effort.
A dedicated change team:
How do you perform the functions of OCM in your projects?
ProcureVision, LLC is a management consulting company that enables our client's business success through the optimization of their people, process and technology. We provide creative, customized and completely implementable solutions.