Reinforcing the Change

In the planning phase, we identify the what, who and why for change.  In the making the change phase, we execute the communication, measure the key performance indicators (KPIs) and make continuous improvements based on the measurements.

The final phase of our organizational change management approach occurs when the majority of the change has occurred.  At this point you are making sure that the changes are reinforced and maintained, and become ingrained in the way the organization works.

Measuring

• Measurement and tracking of the change continues
• Ongoing measurement may indicate that some additional tweaks to the People, Process and Technology elements are necessary and need to be made.

Communication

• Continue communicating the change and about the success of the change.

 Celebrate

• Finally, don’t forget to celebrate and reward your champions and employees

Even the best planned and executed change efforts can fail, if the messages and behaviors are not reinforced.  How have you developed an OCM approach for your organization and what you did to reinforce the change?

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Julie Medulan

​About the Author
 
Julie Medulan is the Director of Practice Management and a Principal Consultant, for ProcureVision, LLC.  Creation of and education around consulting methodologies and processes is a key part of her role, to ensure each client has an implementable solution and a successful outcome.  ProcureVision’s clients reap the benefits of Julie’s consulting proficiency through the proven methodologies our teams use to delivers our consulting engagements.