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  • Home
  • About
  • Services
    • Strategy
    • Technology Optimization
    • Operational Excellence
  • Method
    • Case Studies
    • Thoughtware
  • Community
  • Careers
  • DID YOU KNOW?
  • Contact

CASE STUDY

IT Organizational Assessment
& Redesign

Performed comprehensive assessment of Client's IT Organization
​identifying process, skills and leadership gaps

Our Client

Client requested a comprehensive assessment of their IT Organization including job skills,​ leadership styles, project management, technological processes​, and governance

Our Engagement

  • Reviewed IT organizational structure,​ job descriptions,​ performance management and succession planning processes
  • Interviewed & observed IT leaders, staff, customers​ and identified leadership and management styles
  • Identified key themes and areas for improvement​ 

Our Results

  • ​Identified process gaps, skill gaps and leadership gaps​
  • Provided CIO with a set of recommendations on improvements
  • Developed metrics for tracking improvements and for continuous improvement efforts​
  • Delivered Roadmap which prioritized key initiatives for organizational restructuring, training and process improvements

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