Technology Site
Assessment
Assessed the IT capabilities at various customer locations to enable client
to understand areas of weakness and strengths in the IT capabilities
of the company whose IT services the client was going to take over
to understand areas of weakness and strengths in the IT capabilities
of the company whose IT services the client was going to take over
Our Client
In order to deliver better and more comprehensive IT Services, Client requested an assessment of the IT capabilities at various new locations of their potential client who wanted to outsource their IT services.
Our Engagement
- Created a comprehensive, standard template to collect all relevant technology information at each site
- Performed physical audits / assessments of those technology capabilities at all sites
- Final deliverables included an inventory of technology capabilities by location and region as well as note of any issues or risks with recommendations
Our Results
- Client was able to understand areas of weakness and strengths in the IT capabilities of the company whose IT services they were going to take over
- Through the due diligence we performed, client was able to establish the costs and risks of providing IT as a managed service to the company
- Client was able to estimate their pricing of the service based in part on the costs of filling the gaps in the existing services