Re-Engineer
Product Development Process
Redesigned the business process for auto warranty products,
streamlined product delivery,
improved time to market of warranty products, and reduced labor costs.
streamlined product delivery,
improved time to market of warranty products, and reduced labor costs.
Our Client
Warranty products were taking too long to get to market due to siloed resources & inaccurate and incomplete data, causing poor decision making and ultimately resulting in unpredictable profitability
Our Engagement
- Assessment revealed multiple manual hand-offs, bottlenecks, and skills gaps throughout the process
- Redesigned product management process to industry best practices
Our Results
- Streamlined product delivery process
- Enabled predictable results
- Targeted 15% labor reduction
- Automation reduction of an additional 10% of cost